Privacy Policy

Last updated: August 3, 2026

This Privacy Policy explains how MoversDirectory USA ("we", "us", or "our") collects, uses, and protects information when you use our website and services.

1. Information We Collect

Account information: name, email, phone number, password hash, profile photo.
Company information (owners/dispatchers): company name, DOT/MC numbers, address, contact details, operating hours.
Quote requests: contact info and move details you submit to listed companies.
Reviews: ratings and text you publish about companies.
Usage data: IP address, browser, device, pages viewed, and referral URLs.
Cookies: session cookies for authentication and preferences.

2. How We Use Information

To operate, maintain, and improve the Service
To authenticate users and secure accounts
To forward quote requests to the moving company you select
To display reviews and ratings publicly
To communicate with you about your account or the Service
To detect and prevent fraud, abuse, or security incidents
To comply with legal obligations

3. Sharing of Information

We do not sell your personal information. We share information only in the following cases:

With moving companies you contact (e.g., via quote requests)
With service providers that help us operate the Service (hosting, email, SMS verification)
When required by law or to protect our rights
In connection with a merger, acquisition, or sale of assets

4. Data Retention

We retain account and company data for as long as the account is active. You may request deletion of your account at any time. Some records may be retained longer where required by law.

5. Security

We use industry-standard measures to protect your information, including hashed passwords, CSRF protection, HTTPS, and secure session cookies. No method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data, to object to or restrict certain processing, and to data portability. Contact us to exercise these rights.

7. Cookies

We use strictly necessary cookies for login sessions and CSRF protection. You can control cookies through your browser settings; disabling them may impact functionality.

8. Third-Party Links

The Service may link to third-party websites. We are not responsible for their content or privacy practices.

9. Children

The Service is not directed to children under 13, and we do not knowingly collect personal information from them.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be highlighted on this page. Continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

Questions or requests regarding privacy may be sent to privacy@moversdirectory.local.